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Privacy Policy

Effective date: 13 August 2026

Fenghuo Counterweights Co., Ltd. ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.fhcounterweight.com and use our services.

1. Data Controller

Fenghuo Counterweights Co., Ltd. is the data controller responsible for your personal data.

2. Personal Data We Collect

When you use our contact form or communicate with us, we may collect the following categories of personal data:

• Identity Data: your full name
• Contact Data: your email address, company name, and country
• Inquiry Data: product interest, technical requirements, and any other information you provide in your message
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, and browsing behaviour on our website (collected automatically)

We do not collect any special categories of personal data (e.g., racial or ethnic origin, political opinions, health information).

3. How We Use Your Personal Data

We use your personal data only for the following purposes:

• To respond to your inquiries — to provide technical information, quotations, and product support (legal basis: legitimate interest / consent)
• To communicate with you — to follow up on your inquiry, answer questions, and provide project updates (legal basis: legitimate interest)
• To improve our website — to analyse how visitors use our site and improve user experience (legal basis: legitimate interest)
• To comply with legal obligations — to maintain records as required by applicable laws (legal basis: legal obligation)

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Consent: When you submit our contact form, you explicitly consent to us processing your data to respond to your inquiry. You may withdraw consent at any time.
• Legitimate Interest: We have a legitimate interest in responding to business inquiries, maintaining our business relationships, and improving our services.
• Legal Obligation: Where we are required to retain certain records for compliance with applicable laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected:

• Inquiry data: retained for the duration of the business relationship plus 2 years after the last communication, unless you request earlier deletion.
• Technical data (logs): retained for 12 months.
• When data is no longer needed, we securely delete or anonymise it.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:

• Service providers: We may share data with third-party service providers who help us operate our website and business (e.g., email hosting, website analytics). These providers are contractually bound to process data only on our instructions and in compliance with GDPR.
• Legal requirements: We may disclose data if required to do so by law or in response to valid legal requests by public authorities.

Your data is processed primarily within China. When we transfer data to countries outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7. International Transfers

As a company based in China, your personal data may be transferred to and processed in China, which is not an EEA country with an adequacy decision under GDPR. We ensure that appropriate safeguards (Standard Contractual Clauses approved by the European Commission) are in place to protect your data when transferred outside the EEA.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interest, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.

To exercise any of these rights, please contact us at sales@fhcounterweight.com. We will respond to your request within 30 days.

9. Cookies

Our website currently does not use cookies or similar tracking technologies. If we implement cookies in the future (e.g., for analytics or advertising), we will update this policy and, where required, seek your prior consent.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption (HTTPS), firewalls, and restricted access to personal data on a need-to-know basis.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Last updated: 13 August 2026. Version 1.0.